Privacy Policy
ONLINE STORE PRIVACY POLICY
MULTIGENUS.COM
CONTENTS:
1. GENERAL PROVISIONS
2. BASICS OF DATA PROCESSING
3. PURPOSE, BASIS AND PERIOD OF DATA PROCESSING IN THE ONLINE STORE
4. RECIPIENTS OF DATA IN THE ONLINE STORE
5. PROFILING IN THE ONLINE STORE
6. RIGHTS OF THE DATA SUBJECT
7. COOKIES IN THE ONLINE STORE AND ANALYTICS
8. FINAL PROVISIONS
1) GENERAL PROVISIONS
1. This Online Store Privacy Policy is for informational purposes only, meaning it does not constitute a source of obligations for Service Users or Customers of the Online Store. The Privacy Policy primarily contains principles regarding the processing of personal data by the Administrator in the Online Store, including the basis, purposes, and scope of personal data processing and the rights of data subjects, as well as information regarding the use of cookies and analytical tools in the Online Store.
2. The controller of personal data collected via the Online Store in connection with the provision of Electronic Services, the performance of the Brokerage Agreement and the Sales Agreement in respect of selected Products is MORSEPO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Inowrocław (registered office address and address for service: ul. Poznańska 216B, 88-100 Inowrocław); entered into the Register of Entrepreneurs of the National Court Register under the KRS number 0001044702; registration court where the company documentation is kept: District Court in Bydgoszcz, 13th Commercial Division of the National Court Register; share capital: PLN 5 000.00; Tax Identification Number (NIP): 5562803600; National Business Registry Number (REGON): 525716798, e-mail address: info@multigenus.com oraz contact telephone number: 733-603-738 – which is also the Service Provider of the Online Store and hereinafter referred to as the "Controller". Furthermore, the Controller of personal data processed in connection with the performance of the Sales Agreement is always the Seller, whose data is provided to the Customer at least in the purchase confirmation received together with the confirmation of the conclusion of the Sales Agreement.
3. Personal data in the Online Store are processed by the Controller in accordance with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) – hereinafter referred to as "GDPR" or "GDPR Regulation". Official text of the GDPR: http://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32016R0679.
4. Using the Online Store, including concluding contracts, is voluntary. Similarly, providing personal data by the Service User or Customer using the Online Store is voluntary, subject to two exceptions: (1) entering into contracts with the Controller – failure to provide the personal data required for the conclusion and performance of the Brokerage Agreement, Sales Agreement or an agreement for the provision of Electronic Services with the Controller in the cases and to the extent indicated on the Online Store website and in the Online Store Terms and Conditions and this Privacy Policy results in the inability to conclude the contract. Providing personal data is in such a case a contractual requirement and if the data subject wishes to conclude a given contract with the Controller, they are obliged to provide the required data. In each case, the scope of data required to conclude the contract is indicated in advance on the Online Store website and in the Online Store Terms and Conditions; (2) statutory obligations of the Controller – providing personal data is a statutory requirement resulting from generally applicable legal provisions imposing on the Controller an obligation to process personal data (e.g.processing data for accounting purposes) and failure to provide them will prevent the Controller from fulfilling these obligations.
5. The Controller takes special care to protect the interests of the persons whose personal data it processes, and in particular is responsible for and ensures that the data it collects are: (1) processed in accordance with the law; (2) collected for specified, legitimate purposes and not further processed incompatible with these purposes; (3) factually correct and adequate in relation to the purposes for which they are processed; (4) stored in a form which allows identification of the persons to whom they relate, no longer than is necessary to achieve the purpose of processing, and (5) processed in a way that ensures appropriate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organizational measures.
6. Taking into account the nature, scope, context, and purposes of processing, as well as the risk of varying likelihood and severity of violations of the rights and freedoms of natural persons, the Controller implements appropriate technical and organizational measures to ensure that processing is carried out in accordance with the GDPR and to be able to demonstrate this. These measures are reviewed and updated as necessary. The Controller employs technical measures to prevent unauthorized access and modification of personal data transmitted electronically.
7. All words, expressions and acronyms appearing in this privacy policy and beginning with a capital letter (e.g. Service Provider, Online Store, Electronic Service) should be understood in accordance with their definitions contained in the Online Store Regulations available on the Online Store website.
2) BASICS OF DATA PROCESSING
1. The Controller is entitled to process personal data in cases where – and to the extent that – at least one of the following conditions is met: (1) the data subject has consented to the processing of his or her personal data for one or more specific purposes; (2) processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract; (3) processing is necessary to comply with a legal obligation to which the Controller is subject; or (4) processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject is a child.
2. The processing of personal data by the Administrator requires the existence of at least one of the grounds indicated in point 2.1 of the privacy policy. The specific grounds for processing the personal data of Service Users and Customers of the Online Store by the Administrator are indicated in the next point of the privacy policy – in relation to the given purpose of personal data processing by the Administrator.
3) PURPOSE, BASIS AND PERIOD OF DATA PROCESSING IN THE ONLINE STORE
1. Each time, the purpose, basis and period as well as the recipients of personal data processed by the Administrator result from the actions undertaken by a given Service User or Customer in the Online Store.
2.The Administrator may process personal data within the Online Store for the following purposes, on the basis and during the periods indicated in the table below:
| Purpose of data processing | Legal basis for processing and data storage period | Period of data processing |
| Execution of an Intermediation Agreement, a Sales Agreement or an agreement for the provision of Electronic Services or taking action at the request of the data subject before concluding the above-mentioned agreements | Article 6(1)(b) of the GDPR (performance of a contract) - processing is necessary for the performance of a contract to which the data subject is a party, or to take steps at the request of the data subject before entering into a contract
| The data is stored for the period necessary to execute, terminate or otherwise expire the concluded Brokerage Agreement, Sales Agreement or Electronic Service Agreement. |
| Sending commercial information, including direct marketing, using telecommunications terminal equipment (e.g. e-mail, telephone) or automated calling systems | Article 6(1)(f) of the GDPR Regulation (legitimate interest of the controller) – processing is necessary for the purposes of the legitimate interests of the Controller, which include direct marketing – consisting in taking care of the interests and good image of the Controller, its Online Store and striving to sell Products – for example in connection with the prior consent of the data subject (e.g. when subscribing to the Newsletter) to sending commercial information using telecommunications terminal equipment, such as e-mail or telephone, depending on the scope of the consent granted | The data is stored for the duration of the legitimate interest pursued by the Controller, but no longer than the limitation period for the Controller's claims against the data subject arising from the business activity conducted. by the Business Administrator. The limitation period is specified by law, in particular the Civil Code (the basic limitation period for claims related to business activity is three years, and for a Sales Agreement, two years). |
| Expression of opinion by the Customer on the concluded Sales Agreement | Article 6(1)(a) of the GDPR Regulation – the data subject has consented to the processing of his or her personal data for the purpose of expressing an opinion
| The data is stored until the data subject withdraws consent to further processing of his or her data for this purpose. |
| Bookkeeping | Article 6 paragraph 1 letter c) of the GDPR Regulation in connection with Article 74 paragraph 2 of the Accounting Act of 30 January 2018 (Dz.Ufrom 2018, item 395, as amended) – processing is necessary to fulfil the legal obligation incumbent on the Administrator
| The data is stored for the period required by law requiring the Controller to store accounting books (5 years, counted from the beginning of the year following the financial year to which the data relate). |
| Determining, pursuing or defending claims that may be raised by the Administrator or that may be raised against the Administrator | Article 6(1)(f) of the GDPR Regulation (legitimate interest of the controller) – processing is necessary for the purposes of the legitimate interests of the Controller – consisting in establishing, pursuing or defending claims that may be raised by the Controller or that may be raised against the Controller
| The data is stored for the duration of the legitimate interest pursued by the Controller, but no longer than the limitation period for claims that may be brought against the Controller (the basic limitation period for claims against the Controller is six years). |
| Using the Online Store website and ensuring its proper functioning | Article 6(1)(f) of the GDPR Regulation (legitimate interest of the controller) – processing is necessary for the purposes of the legitimate interests of the Controller – consisting in running and maintaining the Online Store website | Data is stored for the duration of the legitimate interest pursued by the Controller, but no longer than the limitation period for the Controller's claims against the data subject arising from the Controller's business activities. The limitation period is specified by law, in particular the Civil Code (the basic limitation period for claims related to business activities is three years, and for Sales Agreements, two years). |
| Maintaining statistics and analyzing traffic in the Online Store | Article 6(1)(f) of the GDPR Regulation (legitimate interest of the Controller) – processing is necessary for the purposes of the legitimate interests of the Controller – consisting in keeping statistics and analysing traffic in the Online Store in order to improve the functioning of the Online Store and increase sales of Products | Data is stored for the duration of the legitimate interest pursued by the Controller, but no longer than the limitation period for the Controller's claims against the data subject arising from the Controller's business activities. The limitation period is specified by law, in particular the Civil Code (the basic limitation period for claims related to business activities is three years, and for Sales Agreements, two years). |
4) DATA RECIPIENTS IN THE ONLINE STORE
1. For the proper functioning of the Online Store, including the execution of concluded Brokerage Agreements and Sales Agreements, the Controller must use the services of external entities (such as a software provider or payment processor). The Controller only uses the services of processors who provide sufficient guarantees for the implementation of appropriate technical and organizational measures so that the processing meets the requirements of the GDPR and protects the rights of data subjects.
2.Personal data may be transferred by the Controller to a third country, and the Controller ensures that in such a case, it will be transferred to a country that ensures an adequate level of protection – consistent with the GDPR Regulation. In the case of other countries, the transfer will be based on standard data protection clauses. The Controller ensures that data subjects have the ability to obtain a copy of their data. The Controller only transfers collected personal data when and to the extent necessary to achieve the given data processing purpose, consistent with this privacy policy.
3. The Controller does not transfer data in every case and not to all recipients or categories of recipients indicated in the privacy policy – the Controller transfers data only when it is necessary to achieve a given purpose of personal data processing and only to the extent necessary to achieve it.
4. Personal data of Service Users and Customers of the Online Store may be transferred to the following recipients or categories of recipients:
a. carriers/forwarders/courier brokers/entities operating the warehouse and/or the shipping process/individual Sellers responsible for the implementation of Sales Agreements – in the case of a Customer who purchases a Product in the Online Store, the Administrator makes the collected personal data of the Customer available to a selected third party responsible for the implementation of the Sales Agreement concluded with the Customer.
b. entities handling electronic payments or payment cards – in the case of a Customer who uses electronic payments or payment cards in the Online Store, the Administrator makes the collected personal data of the Customer available to the selected entity handling the above payments in the Online Store at the request of the Administrator to the extent necessary to process the payment made by the Customer.
c. opinion survey system providers – in the case of a Customer who has agreed to express an opinion on the concluded Sales Agreement, the Administrator makes the collected personal data of the Customer available to the selected entity providing an opinion survey system for concluded Sales Agreements in the Online Store at the request of the Administrator to the extent necessary for the Customer to express an opinion using the opinion survey system.
d. service providers supplying the Controller with technical, IT and organizational solutions enabling the Controller to conduct business activities, including the Online Store and the Electronic Services provided via it (in particular, suppliers of computer software for running the Online Store, e-mail and hosting providers, and suppliers of software for managing the company and providing technical support to the Controller) – the Controller makes the collected personal data of the Customer available to a selected supplier acting on its behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.
e. providers of accounting, legal and advisory services providing the Controller with accounting, legal or advisory support (in particular an accounting office, law firm or debt collection company) – the Controller makes the collected personal data of the Client available to a selected provider acting on its behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.
5) PROFILING IN THE ONLINE STORE
1. The GDPR Regulation imposes on the Controller the obligation to inform about automated decision-making, including profiling, referred to in Article 22, paragraph1 and 4 of the GDPR, and – at least in these cases – relevant information about the principles of their adoption, as well as the significance and anticipated consequences of such processing for the data subject. With this in mind, the Controller provides information regarding possible profiling in this section of the privacy policy.
2. The Administrator may use profiling in the Online Store for direct marketing purposes, but the decisions made on its basis by the Administrator do not concern the conclusion or refusal to conclude an Intermediation Agreement/Sales Agreement or the ability to use Electronic Services in the Online Store. The effect of using profiling in the Online Store may be, for example, granting a discount, sending a discount code, reminding about unfinished purchases, sending a Product proposal that may suit the individual's interests or preferences, or offering better terms compared to the standard Online Store offer. Despite profiling, the individual freely decides whether to use the discount or better terms received and make a purchase in the Online Store.
3. Profiling in the Online Store involves the automatic analysis or forecasting of a given person's behavior on the Online Store website, for example, by adding a specific Product to the shopping cart, viewing a specific Product page in the Online Store, or by analyzing the previous history of actions taken in the Online Store. The condition for such profiling is that the Administrator has the personal data of the individual in question so that it can then send them, for example, a discount code or an offer.
4. The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or significantly affects him or her in a similar manner.
6) RIGHTS OF THE DATA SUBJECT
1. Right of access, rectification, restriction, erasure, or transfer – the data subject has the right to request from the Controller access to their personal data, rectification, erasure ("right to be forgotten"), or restriction of processing, and has the right to object to processing, as well as the right to transfer their data. Detailed conditions for exercising the above-mentioned rights are set out in Articles 15-21 of the GDPR.
2. The right to withdraw consent at any time – a person whose data is processed by the Controller on the basis of expressed consent (pursuant to Article 6 paragraph 1 letter a) or Article 9 paragraph 2 letter a) of the GDPR Regulation) has the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
3. Right to lodge a complaint with a supervisory authority – an individual whose data is processed by the Controller has the right to lodge a complaint with a supervisory authority in the manner and procedure specified in the provisions of the GDPR Regulation and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Personal Data Protection Office.
4. Right to object – the data subject has the right to object at any time – for reasons relating to his or her particular situation – to the processing of personal data concerning him or her based on Article 6(1)(e) (public interest or tasks) or (f) (legitimate interest of the controller), including profiling based on these provisions.In such a case, the Controller is no longer allowed to process the personal data unless he demonstrates compelling legitimate grounds for processing that override the interests, rights and freedoms of the data subject, or grounds for establishing, pursuing or defending claims.
5. Right to object to direct marketing – if personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing of his or her personal data for such marketing purposes, including profiling, to the extent that the processing is related to such direct marketing.
6. In order to exercise the rights referred to in this point of the privacy policy, you can contact the Administrator by sending an appropriate message in writing or by e-mail to the Administrator's address indicated at the beginning of the privacy policy.
7) COOKIES IN THE ONLINE STORE AND ANALYTICS
1. Cookies are small pieces of information in the form of text files, sent by the server and stored on the website of the Online Store visitor (e.g., on the hard drive of a computer, laptop, or smartphone's memory card – depending on the device the visitor uses). Detailed information about Cookies, as well as the history of their creation, can be found here: https://pl.wikipedia.org/wiki/HTTP_cookie.
2. The Administrator may provide a tool on the Online Store website for easy and active cookie management – accessible upon first access to the Online Store website, and subsequently available in the footer of the Online Store website. Active cookie management allows, among other things, for checking which cookies are or may be saved when using the Online Store website, as well as for selecting and later changing the scope and purposes of cookie use in relation to the device and the visitor. When starting to use the Online Store website, the visitor will be asked to select cookie settings. These settings can be changed later by changing the settings within this tool available on the website.
3. In the privacy policy, the Administrator provides a range of information regarding the use of Cookies on the Online Store website, their types and purposes of use, and their management using, for example, web browser settings and/or the Cookie management tool available on the Online Store website. The Administrator encourages you to use the Cookie management tool available on the Online Store website, which allows you to easily and actively manage Cookies when using the Online Store website. If it is not available, please read the following information regarding: m.in. managing cookies from your browser.
4.Cookies that may be sent by the Online Store website can be divided into different types, according to the following criteria:
| Due to their supplier: 1) own (created by the Administrator's Online Store website) and 2) belonging to third parties/entities (other than the Administrator) | Due to their storage period on the device of the person visiting the Online Store website: 1) session (stored until you log out of the Online Store or close your web browser) and 2) persistent (stored for a specified period of time, defined by the parameters of each file or until manually deleted) | Due to the purpose of their use: 1) necessary (enabling the proper functioning of the Online Store website), 2) functional/preferential (enabling customization of the Online Store website to the preferences of the website visitor), 3) analytical and performance (collecting information on how the Online Store website is used), 4) marketing, advertising and social media (collecting information about the person visiting the Online Store website in order to display advertisements to that person, personalize them and conduct other marketing activities, including on websites separate from the Online Store website, such as social networking sites or other websites belonging to the same advertising network as the Online Store)
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5. The Administrator may process data contained in Cookies when visitors use the Online Store website for the following specific purposes:
| The purposes of using cookies in the Administrator's Online Store | identifying Service Users as logged in to the Online Store and showing that they are logged in (essential cookies) |
| remembering Products added to the cart to place an Order (essential cookies) | |
| remembering data from completed Order Forms, surveys or login details to the Online Store (necessary and/or functional/preference Cookies) | |
| adapting the content of the Online Store website to the individual preferences of the Service User (e.g. regarding colors, font size, page layout) and optimizing the use of the Online Store websites (functional/preference cookies) | |
| keeping anonymous statistics showing how the Online Store website is used (analytical and performance cookies) | |
| displaying and rendering advertisements, limiting the number of ad displays and ignoring advertisements that the Service User does not want to see, measuring the effectiveness of advertisements, as well as personalizing advertisements, i.e. examining the behavioral characteristics of visitors to the Online Store through anonymous analysis of their activities (e.g. repeated visits to specific pages, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their expected interests, also when they visit other websites in the Google Ireland Ltd. advertising network.and Facebook, i.e. Meta Platforms Ireland Ltd. (marketing, advertising and social cookies) |
6. Checking which cookies are currently being sent by the Online Store website is possible, regardless of the web browser, using tools available, for example, on the website: https://www.cookiemetrix.com or https://www.cookie-checker.com.
7. By default, most web browsers accept cookies by default. Everyone can specify the terms of use of cookies through their own web browser settings. This means that, for example, you can partially restrict (e.g., temporarily) or completely disable the ability to save cookies. However, this may affect some of the Online Store's functionalities (for example, it may be impossible to complete the ordering process via the Order Form due to the Products not being saved in the shopping cart during subsequent steps of the ordering process).
8. Your browser's cookie settings are important for consenting to the use of cookies by our Online Store. In accordance with the regulations, such consent can also be expressed through your browser settings. Detailed information on changing cookie settings and deleting cookies in the most popular browsers is available in your browser's help section and on the following websites (just click the appropriate link):
in Chrome
in Firefox
in the Opera browser
in Safari browser
in the Microsoft Edge browser
9. The Administrator may use Google Analytics and Universal Analytics services in the Online Store, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). These services help the Administrator compile statistics and analyze traffic in the Online Store. The collected data is processed as part of the above services to generate statistics that help administer the Online Store and analyze traffic in the Online Store. This data is aggregated. By using the above services in the Online Store, the Administrator collects data such as the sources and means of acquiring visitors to the Online Store and their behavior on the Online Store website, information about the devices and browsers used to visit the site, IP address and domain, geographic data, demographic data (age, gender), and interests.
10. It is possible for a given person to easily block the provision of information about their activity on the Online Store website to Google Analytics – for this purpose, you can, for example, install a browser add-on provided by Google Ireland Ltd., available here: https://tools.google.com/dlpage/gaoptout?hl=pl.
11. In connection with the possibility of the Administrator using advertising and analytical services provided by Google Ireland Ltd. in the Online Store, the Administrator indicates that full information on the principles of processing data of persons visiting the Online Store (including information saved in Cookies) by Google Ireland Ltd. can be found in the privacy policy of Google services available at the following internet address: https://policies.google.com/technologies/partner-sites.
12. The Administrator may use the Meta Pixel service in the Online Store, provided by Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland). This service helps the Administrator measure the effectiveness of advertisements and learn what actions visitors to the Online Store take, as well as display tailored advertisements to them.Detailed information about how the Meta Pixel works can be found at the following website address: https://www.facebook.com/business/help/742478679120153?helpref=page_content.
13. Managing the operation of the Meta Pixel is possible through advertising settings in your account on the portal. Facebook.com: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.
14. TikTok Pixel provided by TikTok Technology Limited (10 Earlsfort Terrace, Dublin, D02 T380, Ireland).
15. Due to the possibility of the Administrator using advertising and analytical services provided by TikTok Technology Limited in the Online Store, the Administrator indicates that full information on the principles of processing data of persons visiting the Online Store (including information saved in Cookies) by TikTok Technology Limited can be found at the following internet address: https://ads.tiktok.com/help/article/tiktok-pixel?lang=pl-PL
8) FINAL PROVISIONS
The Online Store may contain links to other websites. The Administrator encourages users to review the privacy policies posted there after visiting other websites. This privacy policy applies only to the Administrator's Online Store.