Mail order policy

 COST, METHODS AND DELIVERY TIME OF THE PRODUCT

Product delivery is available in the territory of the Republic of Poland and European Union member states (excluding the Republic of Poland).

  • Delivery of the Product to the Customer is free of charge, unless the Sales Agreement provides otherwise. The costs of delivery of the Product (including transport, delivery and postal fees) are indicated to the Customer on the Online Store website in the information tab regarding delivery costs and during the placement of the Order, including when the Customer expresses their will to be bound by the Sales Agreement. 

  • The Seller provides the Customer with the following methods of delivery of the Product:

  1. Courier delivery.
  2. Pallet shipment.

  • The delivery date of the Product to the Customer in the territory of the Republic of Poland  is up to  7 Business Days, unless a shorter period is given in the description of a given Product or when placing an Order. In the case of Products with different delivery times, the delivery date is the longest given date, which, however, cannot exceed 7 Business Days. The beginning of the delivery period of the Product to the Customer is counted as follows:

  1. If the Customer chooses electronic payment or payment by card – from the date of crediting the Seller's bank account or settlement account.

  • The delivery date of the Product to the Customer within the territory of the European Union member states (excluding the Republic of Poland)  is up to 7 Business Days, unless a shorter period is given in the description of a given Product or when placing an Order. In the case of Products with different delivery times, the delivery time is the longest given time, which, however, cannot exceed  7 Business Days. The beginning of the delivery period of the Product to the Customer is counted as follows:

  1. If the Customer chooses electronic payment or payment by card – from the date of crediting the Seller's bank account or settlement account.