Accessibility declaration

## Accessibility Declaration

Multigenus undertakes to ensure the accessibility of its website in accordance with the provisions of the Act of April 4, 2019 
on the digital accessibility of websites and mobile applications.

### General information

The declaration applies to the website: [https://www.multigenus.com] 
Page publication date: 10/07/2023  
Date of last update: June 21, 2025

### Act compliance status

The website is **partially compliant** with the Digital Accessibility Act due to the incompatibilities and exclusions listed below.

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### Content unavailable

- Not all images have alternate descriptions.
- Forms may not be fully accessible to screen readers.
- Videos posted before September 23, 2020 may not include captions.

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### Content disabled

- Documents and multimedia published before September 23, 2018 are not subject to the obligation to adapt.
- Third-party materials that we do not have the technical ability to edit.

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### Preparation of declaration

The Declaration was prepared on: 23 July 2025 
The Declaration was prepared on the basis of a self-assessment carried out using the tools:

- WCAG 2.1 Checklist 
- WAVE Web Accessibility Evaluation Tool (https://wave.webaim.org)

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### Contact for availability

If you have problems with website accessibility, please contact:

📧 E-mail: info@multigenus.com 
📞 Telephone: +48 733 603 738

We respond to reports within **7 business days**.

If we are unable to fulfill your request within this period, we will inform you about a new deadline - no longer than 2 months.

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### Complaints and requests

Everyone has the right:

- submit comments regarding the digital accessibility of the website,
- submit a request to ensure accessibility,
- request that the content be made available in an alternative way.

If there is no response or refusal to comply with your request, you may submit a complaint to:

**Ombudsman** 
📧 www.rpo.gov.pl 
📞 Hotline: 800 676 676