Accessibility declaration

## Accessibility Declaration

Multigenus undertakes to ensure the accessibility of its website in accordance with the provisions of the Act of 4 April 2019.
on the digital accessibility of websites and mobile applications.

### General Information

The declaration concerns the website: [https://www.multigenus.com]
Page publication date: 10/07/2023
Last updated: June 21, 2025

### Compliance Status

The website is **partially compliant** with the Digital Accessibility Act due to the incompatibilities and exclusions listed below.

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### Content unavailable

- Not all images have alternative descriptions.
- Forms may not be fully accessible to screen readers.
- Videos published before September 23, 2020 may not include subtitles.

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### Content disabled

- Documents and multimedia published before September 23, 2018 are not subject to the adaptation obligation.
- Third-party materials that we do not have the technical ability to edit.

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### Preparation of declaration

The declaration was made on: 23 July 2025.
The declaration was prepared on the basis of a self-assessment conducted using the following tools:

- WCAG 2.1 Checklist
- WAVE Web Accessibility Evaluation Tool (https://wave.webaim.org)

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### Contact for availability

In case of problems with website accessibility, please contact:

📧 E-mail: info@multigenus.com
📞 Phone: +48 733 603 738

We respond to requests within **7 business days**.

If we are unable to comply with your request within this timeframe, we will inform you of a new deadline – no longer than 2 months.

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### Complaints and requests

Everyone has the right to:

- submit comments regarding the digital accessibility of the website,
- submit an accessibility request,
- request that the content be made available in an alternative way.

If there is no response or your request is refused, you may submit a complaint to:

**Ombudsman**
📧 www.rpo.gov.pl
📞 Hotline: 800 676 676